Today I was with the Circulation desk where I met with Alah and George. They were very nice and they helped me understand what they do behind the circulation desk and theat was very fun. I also met Rick and he is the Circulation manager and he also provides excess to everything in the library. He likes to provide the best customer service and really enjoys helping the patrons at the Yale Medical Library. I learned different things from Rick like where the Reserved books go, that there is a certaing amount of days for certain books that can be checked out, and if any of the patrons or customers have a problem then they may ask for help from the circulation desk and they will help you clear the fine if it's not your fault. I also helped Alah checking in books and helped stack the book as well.
No comments:
Post a Comment