Meeting with Library IT support (Continue from July 9, 2009)

After meeting with Bob, I met with with Jason the Library's IT support. His job is to help anyone who has computer issues and fixes the computer's hardware and software. Ever since he was young he was always interested in Computer Science especially because his Uncle was involved with creating the standard protocol for the Internet. In the future he hope to be more involved in information security to protect personal information from identity theft and the protection of computers from viruses. He also is involved with staff training and during August and September he orientates new medical students for IT. He's been working since he was 18 years old but has been working at the medical library for about a year and a half. Things that he enjoys about his job that it's less stressful than other jobs, less management involvement, more freedoms to get things done, and the way he can be apart of making technology easier to use. Things he hopes could be improved are the processes to managing all the machines, the operating systems, and the accessibility to information. the future goals that Jason has involves going back to school and doing something in science like Chem. or Biochem. Some things that have changed is how the staff's machines have upgraded. Their computers run faster, they're newer, and the way they can get work done more efficiently because now each staff member has two monitors. Overall Jason really enjoys being able to do something he loves.