Yesterday I met with the library service assistants of the document delivery department. First I spoke with Vermetha, who orders journals and articles, makes sure that they come in, and makes sure that the patrons receive them in a timely manner. She verifies citations which she says is a challenging thing to do. A typical day for her is ordering books, journals, and articles, receiving updating requests, and searching different databases. She has been in the job since 1996, and has been in the University for 24 years. Currently, she is taking classes to become an academic librarian. Then I met with Carol who performs inhouse request. She basciallly retrives articles and print them out for patrons. She started out shelving books 28 years ago, and now likes being a library service assistant.
After speaking with Carol, I met with Kelly who performs digital preservation. She provides information to people by scanning articles from old books that cannot be taken out of the library. She is currently working on the alumni bullentin, and a Peter Parker collection, which she will send to the media center. Some of her acheivements include helping people to find articles, using old stuff, and finding interesting things in old books. She has been in the job for 6 years, and sees herself doing some kind of library type things in the future.
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